What I'm reading: The hamster revolution

From Mike Song, Vicki Halsey, and Tim Burress' The Hamster Revolution: How to Manage Your Email Before It Manages You:

I first heard of this book and Cohesive Knowledge Solutions from the "Getting out of e-jail" article in the Sunday, February 4, 2007 The Ann Arbor News. The article, book, and consulting firm are all about managing your e-mail workload. Here are some of the top tips:

• Reduce your e-mail volume by limiting the number of e-mails you send and coaching your colleagues: ask yourself if each e-mail is needed, appropriate, and targeted to the right people.
• Use agreed upon shortcuts with your colleagues: NTN - no thanks needed; NRN - no reply necessary; put your entire message in the subject line followed by EOM - end of message; message headings such as action, info, request, confirmed, delivery.
• Improve e-mail quality: strengthen your subject and sculpt the body of your message.
• Use standard file system to find info fast: the authors suggest a filing system for managing your communications using common business process (COTA).

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Mood: rushed