7 Guest Service Guidelines

1. Be Happy - make eye contact and smile!
2. Be like Sneezy - greet and welcome each and every guest. Spread the spirit of hospitality... it's contagious!
3. Don't be Bashful - seek out guest contact!
4. Be like Doc - provide immediate service recovery!
5. Don't be Grumpy - always display appropriate body language at all times!
6. Be like Sleepy - create DREAMS and preserve the "MAGICAL" guest experience!
7. Don't be Dopey - thank each and every guest!

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