Sunday, April 02, 2006

7 Guest Service Guidelines

  1. Be Happy - make eye contact and smile!
  2. Be like Sneezy - greet and welcome each and every guest. Spread the spirit of hospitality... it's contagious!
  3. Don't be Bashful - seek out guest contact!
  4. Be like Doc - provide immediate service recovery!
  5. Don't be Grumpy - always display appropriate body language at all times!
  6. Be like Sleepy - create DREAMS and preserve the "MAGICAL" guest experience!
  7. Don't be Dopey - thank each and every guest!

© Disney

Saturday, April 01, 2006

Quiz of the Day: What's in a name?

1. YOUR ROCK STAR NAME: (first pet and street name)
Poochie Ritchie

2. YOUR PORNSTAR NAME: (grandfather/grandmother on mother's side first name, favorite candy)
Burt 5th Ave

3. YOUR "FLY GIRL/GUY" NAME: (first initial of first name, first three letters of your last name)
A Tin

4. YOUR DETECTIVE NAME: (favorite animal, name of high school mascot)
Cat Dragon

5. YOUR SOAP OPERA NAME: (middle name, city where you were born):
Seth Fredericktown

6. YOUR OPPOSITE NAME: (name of dad/mom, cell phone Company you use)
Donald Cingular

7. YOUR STAR WARS NAME: (first 3 letters of your last name, last 3 letters of mother's maiden name, first 3 letters of your pet's name)
Tin Cla-Oti

From: Kyle's blog